11 Content Management System (CMS) Capabilities to Look For in 2024

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Tips for Content Management Last Updated: November 20, 2024
Author: Steve Herz
11 Content Management System (CMS) Capabilities to Look For in 2024

Table of Contents

  1. What Are Content Management Systems?
  2. Types of Content Management Systems
  3. 11 Features to Look For in a Content Management System
  4. Why Do You Need a CMS?
  5. Find the Best Solution with Moonstone Interactive
  6. FAQs About Content Management Systems

Managing a website can be scary, especially when every minor update feels like a mountain to climb. From constantly relying on developers for minor tweaks to spending hours organizing endless pages, images, and blog posts, many businesses have an inefficient process.

If this sounds familiar, take heart. It's probably time to consider a Content Management System (CMS). A CMS can be your reliable partner, allowing you to handle all your content quickly and efficiently, even without technical expertise.

In this article, we'll talk about what content management systems do, why you need one for your business, and the must-have features to look for.

What Are Content Management Systems?

A Content Management System empowers you to write, manage, and publish content on a website without coding. It simplifies the website's running process, giving you the power to make changes without being a developer.

Whether you want to post a blog, update images, or add new products, a CMS provides an easy way to do everything from one central dashboard.

Content management systems include templates and drag-and-drop tools, making customizing your website to fit your needs straightforward. They're a practical solution for anyone, from personal bloggers to large businesses, to keep their website content organized and up-to-date.

Types of Content Management Systems

When choosing a CMS, knowing the different types available is essential. Each has its strengths depending on your needs and technical skills. Here are some common content management system examples:

Traditional/Coupled CMS

A traditional CMS links the front end (how your website looks) and the back end (how you manage content). The CMS handles content management and delivers that content to the website within the same system.

Platforms like WordPress are great examples of traditional CMSs. They offer ease of use, as you manage everything in one place. Still, they can be limiting regarding flexibility for presenting content on various platforms, such as mobile apps or IoT devices.

Decoupled CMS

On the other hand, a decoupled CMS separates the back end content management from the front-end presentation layer. You create and store content in the CMS, which delivers it to various platforms (websites, mobile apps, smart devices, etc.) through APIs. This architecture gives you greater flexibility to manage and distribute content across multiple platforms.

Decoupled CMSs are ideal for businesses that must deliver content in more than one format or across various channels. They are not restricted to one presentation layer, making them a more future-proof solution for businesses that require omnichannel capabilities.

A group of three people collaborating at a table, focused on a laptop placed in the center.

Open Source CMS

Open Source solutions are free, and the source code is accessible, allowing extensive customization. Popular options like WordPress, Joomla, and Drupal fall under this category.

Open-source CMS platforms are flexible; many developers create plugins and themes to extend their functionality. However, you'll need to handle your security and updates.

Proprietary CMS

These are paid platforms created by companies that own and manage the software. Examples include Optimizely DXP, Sitecore, and Kentico Xperience.

While they often come with excellent customer support, you're limited to the features and updates the company provides. Proprietary systems are known for being secure and user-friendly but can be pricey, especially for small businesses.

SaaS CMS (Software-as-a-Service)

SaaS platforms like Wix and Squarespace are cloud-based and offer a monthly or yearly subscription. They handle hosting, security, and updates, which makes them an easy option for those who don't want to worry about the technical aspects.

The trade-off is that they may offer less customization than open-source platforms. Still, they're great for users who want simplicity and quick setup.

Headless CMS

A headless CMS separates content management from front-end presentation. This architecture allows you to manage content from one system and push it to different devices, such as websites, apps, or smart devices.

Examples include Xperience by Kentico, Contentful, and Strapi. Headless CMS platforms are ideal for businesses that need to distribute content across multiple platforms but require more development resources.

11 Features to Look For in a Content Management System

When you're in the market for a new CMS, it's not just about finding one that can "get the job done." You want to look for specific features that will help your business grow, keep things running smoothly, and give you the flexibility you need for the future.

So, here are 11 essential features to keep in mind when choosing your CMS in 2024.

1. User Roles

One of the most essential features of a CMS is how well it handles user roles and permissions. Only some people in your team need the same access.

For instance, your content writers may only need access to create and edit content. In contrast, your developers or IT team will require full admin privileges. A good CMS will let you assign roles to different users so that everyone has the right level of access to do their jobs without risking the integrity of your site.

Three individuals collaborating on a laptop in a modern office setting, focused on their work and sharing ideas.

2. Digital Content Management

At its core, a CMS platform is about managing digital assets. Look for a system that makes it easy to organize, store, and retrieve your content, whether articles, images, videos, or other media.

A robust CMS should offer easy tagging and categorization features, which allow you to keep everything in order and searchable, especially when dealing with large amounts of content.

3. Cloud Capabilities

In 2024, cloud-based solutions are no longer just an option—they're often necessary. A CMS with cloud capabilities offers many advantages, including easier collaboration, access from anywhere, and automatic updates without manual intervention.

Plus, with the right content management system, you don't have to worry about hosting or server management, which can significantly reduce your team's technical headaches.

4. Reliable Cybersecurity

Security is a critical requirement for any website. A good CMS will offer built-in cybersecurity features, like regular updates, secure login options, and protection against common threats like malware and data breaches.

Look for systems that support SSL encryption, two-factor authentication, and frequent backups. You don't want to leave your website vulnerable to cyber-attacks, so make sure the CMS you choose prioritizes security.

5. User-Friendly Content Creation and Publishing Tools

One of the main reasons for getting a CMS is to simplify content creation and publishing. The best systems will have intuitive, user-friendly editors—think drag-and-drop functionality or a WYSIWYG (What You See Is What You Get) editor.

The editor makes it easy for marketing teams to create, format, and publish content without needing any coding knowledge. Bonus points if the CMS allows you to schedule content updates ahead of time so you can plan and automate your content calendar.

A woman wearing glasses is focused on her laptop, engaged in her work with a determined expression.

6. Speedy Performance

Your CMS should be optimized to load your website quickly for visitors and your backend team. Pages that load slowly can negatively impact your search rankings and frustrate users, leading to higher bounce rates.

Ensure the CMS you choose will support high volume without sacrificing performance. Look for features like caching options, content delivery network (CDN) integration, and efficient code to keep things running smoothly.

7. Built-In SEO Tools

Search engine optimization (SEO) is necessary for getting your website noticed. A suitable CMS will have built-in SEO tools to improve your content for search engines. These tools can include features like meta tags, URL customization, image alt text, and XML sitemaps.

Some systems also offer SEO suggestions or integrations with third-party tools to help you keep your content optimized for better visibility on Google and other search engines.

8. Reporting and Analytics

Monitoring how your content is performing is vital to making improvements. A web content management system with built-in analytics and reporting will give you valuable insights into your site's traffic, user behavior, and content performance.

Some systems integrate with Google Analytics or offer their reporting dashboards where you can track metrics such as page views, time on page, engagement rates, and user demographics. This data can guide your future content strategies and help you make informed decisions. 

Commerce Integration Capabilities

If you're running an e-commerce site, you'll want a CMS that easily integrates with your shopping cart, payment gateways, and inventory systems.

Look for CMS platforms that offer built-in e-commerce features or seamless integrations with popular platforms like Shopify, WooCommerce, or Magento. Everything in one place simplifies management and ensures your store runs smoothly, from product listings to order fulfillment.

A laptop screen featuring a shopping cart, representing the concept of digital shopping and online retail.

10. Omnichannel and Multi-Language Support

As businesses expand their reach, offering content across multiple channels and in various languages is increasingly important. A CMS with omnichannel support ensures your content pushes to different platforms, like websites, mobile apps, and even smart devices, without duplicating efforts.

Additionally, if you serve a global audience, multi-language support will help you create, manage, and display content in different languages, all from a single system.

11. Scalability and Adaptability

Your business may grow, and your CMS should be able to grow with it. A scalable CMS allows you to increase your site's capabilities without starting from scratch. Scalability is critical, whether adding new pages, handling higher traffic, or integrating with the latest tools and plugins.

Also, look for an adaptable CMS that can easily integrate with new technologies and platforms as your needs evolve. This flexibility ensures that your CMS won't become outdated as your business changes.

Why Do You Need a CMS?

Using a Content Management System (CMS) can change how you manage your website, making things simpler and more efficient. Here are some key benefits that show why a CMS is worth considering:

1. No Tech Skills? No Problem

One of the biggest perks of a CMS is that you don't need to be a coder to use it. The user-friendly design lets anyone on your team quickly jump in and create or update content.

Drag-and-drop features and simple editors allow you to get things done quickly without waiting for a developer to handle every little change.

2. All Your Content in One Place

A CMS keeps all your content organized and easy to manage. You can find everything through text, images, or videos through one central dashboard. This dashboard simplifies updating, organizing, and repurposing content without digging through folders or hunting for files.

3. Collaboration Made Easy

With a CMS, multiple people can work on the site simultaneously, with clear user roles to control who can do what. Writers, designers, and developers can collaborate smoothly without stepping on each other's toes.

4. Faster Content Updates

Need to make a quick change to your site? A CMS allows you to update content instantly. You can make changes in real-time by adding a new blog post, editing web pages, or tweaking your homepage. No more waiting around for someone else to handle updates.

Find the Best Solution with Moonstone Interactive

Finding the right content management system (CMS) doesn't have to be a headache. At Moonstone Interactive, we understand that every business and its needs are unique. That's why we don't push cookie-cutter solutions—we tailor our CMS services to fit your specific goals and help you easily manage your website.

Whether you're building a new site from the ground up or upgrading your current platform, we have a range of CMS options that make content management smooth and hassle-free. From WordPress to Kentico and Optimizely, we've got the experience and expertise to guide you toward the best CMS fit for your business.

Moonstone Interactive is a certified developer for two industry-renowned DXP platforms: Kentico Xperience and Optimizely DXP. Contact Moonstone today for a free consultation!

FAQs About Content Management Systems

What is a CMS, and why do I need one?

A CMS (Content Management System) lets you easily generate, manage, and publish content on your website without knowing how to code. It's essential because it streamlines the process of maintaining your website, allowing you to make changes quickly and proficiently without needing to hire a developer for every update.

What businesses benefit from using a CMS?

Any business with a website can benefit from using a CMS, whether you have an e-commerce store, or a large corporate site. A CMS makes managing content easier, saving you time and allowing growth as your business expands.

What is the difference between open-source and proprietary CMS platforms?

Open-source CMS platforms, like WordPress, are free to use and can be customized extensively. However, you're responsible for handling security and updates. Proprietary CMS platforms, like Kentico or Optimizely, typically come with more support and security features but require a paid subscription.

What is an Enterprise Content Management System (ECM)?

Enterprise content management systems (CMS) are a type of CMS explicitly designed for large organizations to manage vast amounts of content efficiently. They help businesses store, organize, and retrieve digital assets, documents, and images in a secure and easily accessible way.

What's the difference between web hosting and a CMS?

Web hosting and a Content Management System (CMS) are two essential website components that serve different purposes. Web hosting is the service that provides the physical server space where your website's files are stored, essentially making your site accessible on the internet. Without web hosting, your website wouldn't be live or available to users. A traditional CMS enables you to create, manage, and update your website's content without any coding skills. While the CMS helps you design and organize your site's content, the web host ensures your site remains online and accessible. In short, web hosting is where your site lives; the CMS is how you manage what's on it.